Frequently asked questions

ReferBack is a specialist Spinal injury referral platform with structured content created by Spinal Hubs to ensure they receive all the required information to fully assess a patient. Most other referral platforms have generic content that can result in more extended communications between referrer and hub.

The system is set up to ensure referrals are escalated to senior colleagues within the Spinal Hub if the referral has not been responded to within fixed time frames. This ensures that referrals do not get missed or delayed if the on-call team are busy in theatre or with other clinical commitments.

Very secure. Amplitude’s ReferBack is hosted on Microsoft Azure servers (with all the security and resilience that provides) as well as being within the NHS’s Health and Social Care Network (HSCN), which adds further security to the data.

Amplitude was the first organisation in the UK to achieve this combination of structure and security.

If you are looking to collect outcomes and PROMs for your own private practice or for just your patients in your clinic, then pro one™ is the right choice for you.

If you are 1 of a small group of clinicians (3-4) who want to collect outcomes but be able to aggregate the anonymised data for analysis and service improvement, then the mini enterprise is the best choice. 

If you are looking for a platform to collect clinical outcomes and PROMs for an entire team, department or hospital, the pro enterprise™ is the platform to use.

If you have a research project, clinical registry or clinical audit then pro registry™ will help you to achieve your research goals.

Post-Market Surveillance can benefit from different approaches and depends entirely on project objectives and budget, an initial discussion with the team will help to identify the best option for you.

No – the core platform is the same for everyone.

This means that platform development is centralised, and regular upgrades and updates can be made. Although the platform is an off the shelf software when purchased, it is then personalised and configured to your organisation’s preferences and processes. The user experience can be customised down to the individual level.

It depends on the platform you require.

For our pro one™ platform, you can try before you buy with a 1-month free trial.

However, due to the complexities involved in setting up the pro enterprise™ or the pro registry™ platforms, it is not possible to have a free trial for these. Instead we can set up multiple demo meetings so that all stakeholders get to experience the platform.

Absolutely. Start collecting your outcomes data and when the team/organisation are ready to join, data can be merged.

Collecting outcomes and using the data accordingly is already a part of a normal clinical routine. This means it isn’t administratively burdensome and it provides value to clinicians from the outset as data can be used immediately to help assess patients and guide decision making.

The Amplitude platform uses clinical phraseology and terminology that is meaningful to clinicians and allows clinicians to put patients into the correct clinical context.

Yes, this is possible. Please speak to the account management team for further details.

Absolutely!

We are more than happy to demo the platform and there is no obligation or pushy sales chatter. One of our core values is Partnership, we work with our customers in partnership to ensure Amplitude makes a difference to your organisation. The demo meeting is an opportunity for both yourselves and Amplitude to assess if we are the right solution for you.

As the platform is processing patient data (with consent) it is strongly advised that IG approval of Amplitude is gained. Our team will work with your IG manager to ensure that all questions are answered and approval to use is gained. The earlier you bring stakeholder teams such as IG and IT into the implementation conversation, the better.

For pro registry™ users, we have specific data packs relating to your registry that you can send to IG in order to start submitting your data to the necessary registry.

No. This is another unique feature of ReferBack™. If a patient goes onto a BSR pathway, all relevant data from the referral process moves with the patient so there is no need for re-entry of data already captured.

If you are looking to collect outcomes and PROMs for your own private practice or for just your patients in your clinic, then pro one™ is the right choice for you.

If you are 1 of a small group of clinicians (3-4) who want to collect outcomes but be able to aggregate the anonymised data for analysis and service improvement, then the mini enterprise is the best choice. 

If you are looking for a platform to collect clinical outcomes and PROMs for an entire team, department or hospital, the pro enterprise™ is the platform to use.

If you have a research project, clinical registry or clinical audit then pro registry™ will help you to achieve your research goals.

Post-Market Surveillance can benefit from different approaches and depends entirely on project objectives and budget, an initial discussion with the team will help to identify the best option for you.

It depends on the platform you require.

For our pro one™ platform, you can try before you buy with a 1-month free trial.

However, due to the complexities involved in setting up the pro enterprise™ or the pro registry™ platforms, it is not possible to have a free trial for these. Instead we can set up multiple demo meetings so that all stakeholders get to experience the platform.

Absolutely. Start collecting your outcomes data and when the team/organisation are ready to join, data can be merged.

Yes, this is possible. Please speak to the account management team for further details.

Absolutely!

We are more than happy to demo the platform and there is no obligation or pushy sales chatter. One of our core values is Partnership, we work with our customers in partnership to ensure Amplitude makes a difference to your organisation. The demo meeting is an opportunity for both yourselves and Amplitude to assess if we are the right solution for you.

As the platform is processing patient data (with consent) it is strongly advised that IG approval of Amplitude is gained. Our team will work with your IG manager to ensure that all questions are answered and approval to use is gained. The earlier you bring stakeholder teams such as IG and IT into the implementation conversation, the better.

For pro registry™ users, we have specific data packs relating to your registry that you can send to IG in order to start submitting your data to the necessary registry.

If you are looking to collect outcomes and PROMs for your own private practice or for just your patients in your clinic, then pro one™ is the right choice for you.

If you are 1 of a small group of clinicians (3-4) who want to collect outcomes but be able to aggregate the anonymised data for analysis and service improvement, then the mini enterprise is the best choice. 

If you are looking for a platform to collect clinical outcomes and PROMs for an entire team, department or hospital, the pro enterprise™ is the platform to use.

If you have a research project, clinical registry or clinical audit then pro registry™ will help you to achieve your research goals.

Post-Market Surveillance can benefit from different approaches and depends entirely on project objectives and budget, an initial discussion with the team will help to identify the best option for you.

It depends on the platform you require.

For our pro one™ platform, you can try before you buy with a 1-month free trial.

However, due to the complexities involved in setting up the pro enterprise™ or the pro registry™ platforms, it is not possible to have a free trial for these. Instead we can set up multiple demo meetings so that all stakeholders get to experience the platform.

Absolutely!

We are more than happy to demo the platform and there is no obligation or pushy sales chatter. One of our core values is Partnership, we work with our customers in partnership to ensure Amplitude makes a difference to your organisation. The demo meeting is an opportunity for both yourselves and Amplitude to assess if we are the right solution for you.

As the platform is processing patient data (with consent) it is strongly advised that IG approval of Amplitude is gained. Our team will work with your IG manager to ensure that all questions are answered and approval to use is gained. The earlier you bring stakeholder teams such as IG and IT into the implementation conversation, the better.

For pro registry™ users, we have specific data packs relating to your registry that you can send to IG in order to start submitting your data to the necessary registry.

If you are looking to collect outcomes and PROMs for your own private practice or for just your patients in your clinic, then pro one™ is the right choice for you.

If you are 1 of a small group of clinicians (3-4) who want to collect outcomes but be able to aggregate the anonymised data for analysis and service improvement, then the mini enterprise is the best choice. 

If you are looking for a platform to collect clinical outcomes and PROMs for an entire team, department or hospital, the pro enterprise™ is the platform to use.

If you have a research project, clinical registry or clinical audit then pro registry™ will help you to achieve your research goals.

Post-Market Surveillance can benefit from different approaches and depends entirely on project objectives and budget, an initial discussion with the team will help to identify the best option for you.

It depends on the platform you require.

For our pro one™ platform, you can try before you buy with a 1-month free trial.

However, due to the complexities involved in setting up the pro enterprise™ or the pro registry™ platforms, it is not possible to have a free trial for these. Instead we can set up multiple demo meetings so that all stakeholders get to experience the platform.

Absolutely. Start collecting your outcomes data and when the team/organisation are ready to join, data can be merged.

Yes, this is possible. Please speak to the account management team for further details.

Absolutely!

We are more than happy to demo the platform and there is no obligation or pushy sales chatter. One of our core values is Partnership, we work with our customers in partnership to ensure Amplitude makes a difference to your organisation. The demo meeting is an opportunity for both yourselves and Amplitude to assess if we are the right solution for you.

As the platform is processing patient data (with consent) it is strongly advised that IG approval of Amplitude is gained. Our team will work with your IG manager to ensure that all questions are answered and approval to use is gained. The earlier you bring stakeholder teams such as IG and IT into the implementation conversation, the better.

For pro registry™ users, we have specific data packs relating to your registry that you can send to IG in order to start submitting your data to the necessary registry.

ReferBack is a specialist Spinal injury referral platform with structured content created by Spinal Hubs to ensure they receive all the required information to fully assess a patient. Most other referral platforms have generic content that can result in more extended communications between referrer and hub.

The system is set up to ensure referrals are escalated to senior colleagues within the Spinal Hub if the referral has not been responded to within fixed time frames. This ensures that referrals do not get missed or delayed if the on-call team are busy in theatre or with other clinical commitments.

Very secure. Amplitude’s ReferBack is hosted on Microsoft Azure servers (with all the security and resilience that provides) as well as being within the NHS’s Health and Social Care Network (HSCN), which adds further security to the data.

Amplitude was the first organisation in the UK to achieve this combination of structure and security.

No. This is another unique feature of ReferBack™. If a patient goes onto a BSR pathway, all relevant data from the referral process moves with the patient so there is no need for re-entry of data already captured.

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